πŸ• Mon–Fri 8am–6pm  |  Sat 9am–4pm πŸ“ Australia Wide β€” Remote & Onsite
πŸ“ž +61 499 468 971  |  βœ‰ support@computercrew.com.au
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For Home Users

Personal Computer & Mac Repair Services

Professional onsite and remote repairs for your PC, Mac, laptop or printer. We come to you β€” wherever you are in Australia. Pay only for the time we work on your device.

πŸ—“ Book a Repair πŸ“ž +61 499 468 971

Repairs Without the Runaround

At Computer Crew, we know how frustrating it is when your computer stops working. That's why we make repairs simple, transparent and affordable β€” with no hidden fees, no long waits and no tech jargon.

We service Windows PCs and Apple Macs, handle all software problems, recover lost data, remove viruses and get your printers working again. All from the comfort of your home β€” in person or remotely, at appointment times that suit your busy lifestyle.

  • Pay-per-15-minute billing β€” never overpay for a quick fix
  • 14-day guarantee on all repairs β€” same issue back? We fix it free
  • No fix, no fee β€” zero risk, always
  • Weekday, evening and Saturday appointments available
  • Remote support available anywhere in Australia
  • We carry most parts β€” fast turnaround, minimal downtime
Get a Free Quote Today
Professional laptop repair being performed by Computer Crew technician

Everything We Can Fix for You

A full range of repair and support services for home users β€” covering every device, every problem, delivered to your door.

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PC & Laptop Repair

Hardware faults, slow performance, random crashes, blue screens, charging issues, keyboard and trackpad problems β€” we fix all Windows laptops and desktops of every brand including HP, Dell, Lenovo, Acer, ASUS and Microsoft Surface.

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Mac & Apple Repair

MacBook screen repairs, battery replacement, macOS issues, iCloud configuration, Mac running slow, kernel panics β€” expert Apple repairs for MacBook Air, MacBook Pro, iMac and Mac Mini without the Apple Store price tag.

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Virus & Malware Removal

Pop-ups, ransomware, spyware, browser hijacks, fake antivirus β€” we deep-clean your device, fully remove all threats, and install robust protection so you stay safe online. Keeping you safe is our top priority.

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Data Recovery

Accidentally deleted files, failed hard drives, corrupted drives, formatted storage β€” we use specialist tools to recover your precious photos, documents, videos and more from seemingly unrecoverable situations.

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Wi-Fi & NBN Support

Slow internet, dropping connections, Wi-Fi dead zones, router setup, mesh Wi-Fi systems, NBN troubleshooting β€” we get your home network running fast and reliably across every device in your home.

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Printer & Peripherals

Printer won't connect? Scanner not working? We set up printers, install drivers, configure wireless printing and troubleshoot all peripheral devices β€” Canon, Epson, HP, Brother and more.

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Software & OS Support

Windows updates, software installs, program crashes, driver issues, system optimisation, slow startup β€” we make your operating system and software run smoothly and efficiently.

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Device Setup & Upgrade

Setting up a new PC or Mac? Upgrading RAM or adding an SSD? We transfer all your files, configure your settings, install your programs and get you up and running fast β€” with no data lost.

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Security & Privacy

Password manager setup, antivirus installation, privacy settings audit, VPN configuration, two-factor authentication β€” we keep your personal data, accounts and devices protected from online threats.

How We Fix Your Computer

Getting your computer repaired is straightforward and stress-free. Fixed appointment times β€” no waiting around for us to show up.

1

Contact Us

Call, email or submit our form. Tell us your problem and we'll advise the best approach β€” completely free.

2

We Diagnose

Remotely or onsite, we diagnose the issue quickly and explain what needs to be done with full pricing upfront β€” no surprises.

3

We Fix It

Our certified technicians get to work. You only pay in 15-minute increments for actual time spent β€” fair and transparent.

4

Done βœ“

We verify everything works perfectly, hand back your device, and you're covered by our 14-day satisfaction guarantee.

Simple, Fair & Transparent Pricing

We charge in 15-minute increments β€” not a full hour. No hidden call-out fees, no minimum charges beyond the work done. You only pay for the time we actively work on your device.

Remote Support

$25/15 min

We connect remotely and fix your issue from anywhere in Australia β€” no travel needed.

  • Software troubleshooting
  • Virus & malware removal
  • Windows / macOS fixes
  • Email & account setup
  • Driver & update issues
  • No travel fee
Book Remote Support

Drop-Off Repair

$25/15 min

Drop your device off at our workshop and we'll have it back to you fast β€” parts at cost.

  • Full hardware inspection
  • Screen & battery replacement
  • Deep clean & servicing
  • Data recovery
  • Chip-level repairs
  • 14-day guarantee included
Book Drop-Off

Prices are estimates. Parts are charged at cost. A minimum diagnostic fee may apply. No fix = No fee β€” always.

Personal Computer Repair FAQs

Have more questions? Call our friendly Australian helpdesk on +61 499 468 971 β€” real people answer, no voicemails.

Get a Free Quote
How does your pay-per-15-minute pricing work? +
Instead of a fixed hourly minimum, we track time in 15-minute blocks and only charge for the time we're actively working. A 20-minute fix costs around $35–$47, not a full hour. Fair, transparent and always upfront before we start.
What happens if you can't fix my computer? +
You pay nothing β€” simple as that. Our "No Solution, No Fee" policy means if we cannot resolve your issue, there is no charge whatsoever. Zero risk to you.
Do you repair Apple Macs as well as Windows PCs? +
Yes! We service both Windows PCs/laptops of all brands and all models of Apple Mac, including MacBook Air, MacBook Pro, iMac and Mac Mini. We handle hardware and software issues for both platforms.
Can you recover my files from a dead hard drive? +
In many cases, yes. We use specialist data recovery software and hardware. Success depends on the extent of damage, but we assess it first and give an honest expectation before proceeding β€” and you only pay if we succeed.
How quickly can you come to my home? +
We aim to offer same-day or next-day onsite visits in most Australian areas. Remote sessions can often begin within hours of your enquiry. Call us and we'll find the earliest available slot.
Is the 14-day guarantee truly free? +
Absolutely. If the same issue recurs within 14 days of your repair, we return and fix it again at our expense β€” no additional charge, no questions asked. Our commitment to quality means we get it right.
Do you offer evening and weekend appointments? +
Yes. We offer weekday, after-hours evening and Saturday appointments to suit your busy lifestyle. We work around you β€” not the other way around.

Ready to Get Your Device Fixed Today?

Fast, affordable, guaranteed computer repairs for home users across Australia. No fix means no fee β€” ever.

πŸ—“ Book a Repair Now πŸ“ž +61 499 468 971